Problem, Remedy or Outcome

Welcome to this particular quiz, which looks specifically at the process of identifying a clear outcome. Based on the model developed by James Lawley and Penny Tompkins as part of their Symbollic Modelling process, you will have the opportunity to spot statements which are in fact problems, remedies or outcomes, and develop confidence in knowing how to respond to each.
This is a vital skill, essential for any communication context, and which will clarify and speed up any discussion or exploration.
So have a good time!
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Which is NOT accurate?

	"And when ... then what happens?" addresses remedies
	"And where would you like me to sit?" addresses spatial landscape
	"And when... what would you rather have happen?" addresses remedies

You ask "And when your headaches go away, then what happens? in response to:

	the problem statement
	the remedy statement
	the outcome statement

I would like to talk about my death.

	problem
	remedy
	outcome

Client       "A feeling that no matter what, I will be OK would be just great."
You          "And when a feeling that no matter what, you will be OK, where is that feeling?
Client       "Here. [indicates flat hand lightly pressed across midriff]
You now ask:

	And when here, then what happens?
	And whereabouts here?
	And when OK, what would you like to have happen?

Client "I want to start with a perfectly new clean slate."
You "And when you start with a perfectly new clean slate, then what happens?
This results in:

	developing the landscape of the effect of the outcome.
	developing the outcome.
	going from the problem to a remedy or outcome.

Client       "Liiving with a phobia is exhausting and restrictive."
You          "And when living with a phobia is exhausting and restrictive, what would you like to have happen?
Client       "I don't know."
You ask:

	And you don't know. And when you don't know, where is that don't know?
	And when you don't know, and living with the phobia is exhausting and restrictive, what would you like to have happen?
	And when you don't know, then what happens?

"I have to be sure things won't come crashing down if this doesn't work." What is your next question?

	And what would you like to have happen?
	And when ... what kind of crashing is that kind of crashing?
	And when .... then what happens?

Which is NOT accurate?

	A problem can be expressed only at the beginning of the session.
	Developing a remedy will not generate a solution.
	Clients can always reach a desired outcome statement.

I can't trust myself.

	problem
	remedy
	outcome

"There is a strong need, a determination to get out of this mess." What question do you ask next?

	What would you like to have happen?
	Is there anything else about .....?
	And when..... then what happens?

I'm not meant to be happy.

	problem
	remedy
	outcome

You ask "And when you've got to kill the temptation feeling and move on, then what happens?" in response to:

	the problem statement?
	the remedy statement?
	the solution statement?

Client       "I just crumple whenever I think of her."
You          "And when you crumple whenever you think of her, what would you like to have happen?"
Client       "I want to be able to stand up to her, no matter what."
You ask:

	And when you stand up to her no matter what, what kind of stand up is that stand up?
	And when you stand up to her, then what happens?
	And when you stand up to her, what would you like to have happen?

Client       "I started a relationship recently, but I am not sure how secure I feel in the relationship."
You          "And when you are not sure how secure you feel in the relationship, what would you like to have happen?
Client       "I just feel so bad about myself."
What do you ask?

	And when you feel bad about yourself, what kind of bad is that bad?
	And when you feel bad about yourself, what would you like to have happen?
	And when you feel bad about yourself, then what happens?

"I am very irresponsible." What is the next question?

	And when ... what would you like to have happen?
	And what would you like to have happen?
	And when ... then what happens?

Client       "It gets depressing listening to her moaning."
You          "And when it gets depressing listening to her moaning, what would you like to have happen?
Client       "I am able to ask for myself."
What do you now ask?

	And what kind of moaning is that kind of moaning?
	And when you are able to ask for yourself, then what happens?
	And when you ask for yourself, who is the you that asks for yourself?

Which is accurate?

	"And what would you like to have happen? addresses outcome statements.
	"And when .... then what happens?" addresses outcome statements.
	"And when ... then what happens?" addresses remedies

Somehow I can't let go of him.

	problem
	remedy
	outcome

"People see me as the smart fat girl no one's attracted to." What is your next question?

	And what kind of fat girl is that fat girl?
	And when ... what would you like to have happen?
	And when ... then what happens?

Client       "In my heart I know I have to do something about this."
You          "And when in your heart you know you have to do something about this, what kind of something is that something?"
Client       "It's stuck and can't see."
You ask:

	And when stuck and can't see, what would you like to have happen?
	And when stuck and can't see, then what happens?
	And when it is stuck, where is that stuck?

Well done. You have answered 20 questions out of a possible pool of 50 or more. So if you want to test your understanding even further, have another go.
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